
Your complete satisfaction is our top priority. Our goal is to exceed your storage rental expectations. See what people like you have to say about Saf Keep.
"We feel at total peace with keeping our equipment stored at your facility."
"I feel like I have a second home."
"[Saf Keep's assistance] allowed us to maintain installation schedules that were rather critical due to our customer expectations."
These are just a few of the great things customers have to say about their relationship with Saf Keep. In response to our customer surveys, 97% of our tenants state that they would refer their friends to us. We are proud to share their stories here, to give you some outside perspective on what matters to our customers around the state:
OAKLAND
"The staff is well trained and very helpful - everyone from the front desk to the guys helping in the buildings to the manager. This was my second visit, and each time your people were great, giving excellent service and being very helpful, friendly, and thorough. This was a big plus in choosing a storage facility...of course, price and location were the deciding factors, and your price is excellent, and location was perfect for me. Your overall package is very good...AND, I was very impressed and satisfied with the service from your staff...you are doing a good job at creating an environment where your people take pride in what they do, and do it well!"
-- Michael Allaire
"I want to tell the management what a great job your staff are doing at the Jack London Square Saf Keep Storage in Oakland, CA. Not only are there friendly smiles each time I'm there, but they are very helpful and informative, too, in every way possible. The best I've seen in some time. They go the extra mile to show excellent and genuine customer service. The environment is always clean and pleasant with goodies to snack on, too. Wow Wee! Keep up the good work, guys! I'll be sending folks your way. Special thanks to the clean up guys!"
-- Jeannie Palmer
DEL REY OAKS
"I've been storing my parts & supplies at Saf Keep for the last 16 years. Their security and customer service have kept me a loyal tenant all these years. The staff of Saf Keep is very kind, friendly and helpful. They accept my deliveries without me having to be at my space. Storing here has been really great for my business!"
-- David B.
"Saf Keep is a great place to store inventory for a small business. I like the fact that I can use their forklift to off load my generators. As a small business, this allows me to concentrate on my business without having to worry about my deliveries."
-- David Currence of Currence Electric Generator Services
MILPITAS
"I would like to thank you for providing us with excellent service and assistance during rental of two of your large units. The layout and access to your facility is designed to allow easy access and this was extremely helpful. We were impressed with the willingness of your staff to help us in areas one would not normally expect. When my fax machine broke down, Kate quickly solved the problem by faxing the necessary inventory list to the main office in Fullerton. Beattie went out of his way on several occasions to assist drivers who had come up from Los Angeles a little too early or a little too late. This was really appreciated and allowed us to maintain installation schedules that were rather critical due to our customer expectations. On those days I could not get there I was always notified if a driver showed up and needed something unexpectedly. This allowed us to maintain better inventory control than would otherwise have been the case and made it possible for installation work to be done with a minimum of delay."
-- Bill Dean from American Power Solutions
"This month marks our third year anniversary at renting from your facility. I want to thank you for the great treatment and service that you have extended to us in the last three years. We feel at total peace with keeping our equipment stored at your facility. We are always warmly greeted and your facility is always neat and clean. Any concerns have always been promptly attended to. In previous years we have rented spaces from some other facilities, but Saf Keep Storage has been the only A+ facility we have rented from. Thank you for giving us such quality service and we look forward to the next three years."
-- Bob Moreck from Aqua Treat Chemicals
HAYWARD
"Safe Keep Self Storage has given generous and cordial reception of new tenant. They are very helpful in assisting me to select the appropriate storage unit prior to moving. On the 1st day of my move, they even accommodated me by allowing the paperwork to be processed after office hours. I was late due to moving things in multiple locations. After the move, whenever I go to my unit, I always get a smile or wave of hand from the attendant. I feel like I have a second home."
-- Hera Tong Gutierrez from State Farm Insurance
"Thank you so much for ALL the help you gave me for the past two years."
-- Marge R.
FREMONT
"I did a little shopping around before I throw my stuff into storage and I thought this place was the friendliest and the most helpful. They have a move in truck to get your big items there which was very awesome. There were some small fees to pay but way cheaper than renting a truck. The staff showed me all around and I do mean all around. I apologized for being one of those customers who can't make up their minds but they never complained. They have competitive prices and an alarm system and cameras, so you feel nice and secure. Very clean and the spaces are nicely sized. Highly recommend this place to others."
-- Shana A.
"I'm very pleased with the welcoming hospitality of your staff. The grounds are clean and the storage areas are super. Thanks for meeting my needs and going the extra mile."
-- Peter Becerra
"I have been a tenant with Saf Keep Storage since 2005. Since renting here, I have always been content with the customer service provided to me. Approximately a year ago, I noticed some very optimistic changes with both the new staff and the facility itself. The facility is the cleanest that I have seen it and I appreciate that it is being ran as it should be - a business. Along with the new manager, Tracey, a wonderful staff came as well. Jessica, Fortino, Keegan, Jennifer and Valerie have always been extremely helpful and professional. I am always greeted with a smile and never have to ask twice for any assistance that I may need whether it's with my packages or inner office needs. I am very pleased with the changes and hope that Saf Keep Fremont will continue to grow and succeed."
-- Janice Hoquette
REDWOOD CITY
"Wonderful staff and meticulously maintained facilities. It has been my pleasure to be a customer of your business over the past twelve years. I've always known that my belongings are safely protected. I look forward to many more years of being a customer. Good Job Saf Keep!
-- Jim Allen
Sako Construction, a residential remodeling company, has been a Saf Keep customer since 1987, renting as many as four units at one time. "I especially like the large roll-up access doors, flexible access times for my business, excellent security, and service personnel."
-- Thompson Sako of Sako Construction
"Please know by these few words how much my family and I have appreciated the opportunity to have stored so many things in your Redwood City location over the last twenty-some years. (At one time we were renting three spaces for things during a move!) You have always provided an efficient, safe, sure and very clean place for storage and your personnel have always been great to work with - efficient and pleasant."
-- J. Barton Phelps, Judge of the Superior Court (et.)
SAN LEANDRO
"As a long-term client I have utilized every size of unit here at Saf Keep at different given times throughout the years. To be exact, I became a client of Saf Keep in 1990. I have experienced pleasantness of several managers and staff. They have been very helpful to me and have assisted me in different needs here along with boxes, truck service and friendly conversations. And I really appreciate their reminder calls. Three Cheers for Saf Keep."
-- Gaye Tomitas
"I've been here since 2000 and the service and help has just been fantastic. The people here are always so friendly. It has been a pleasure doing business with Saf Keep Storage."
-- Angie
SAN RAMON
Rick Johnson, owner of Rick's Tooltime, needed a central hub from which to operate his handyman business. "Saf Keep met my facility's and location criteria to a tee. It's just off of the I-680 corridor, midway in my main market area. The facility is clean and well maintained, with liberal access hours. And the staff is terrific, always offering to go the extra mile. I recommend Saf Keep to any small business looking for flexible, economical storage or distribution solutions."
-- Rick Johnson
"Just a short note of thank you for you and your Saf Keep staff. It has been just short of five years I have been renting my space. Being a small business, it is important that I have the support from people like you. If a shipment comes in unexpectedly, I can always rely on your staff to take care of it even if I can't. Your staff is always pleasant and efficient and very professional. Thank you again. I look forward to many more years of our association."
-- Richard Keller of Marine Marketing and Distribution
MELROSE
"Thank you for your great delivery service. I am very happy with my choice of using Saf Keep Storage. I think your facility is very clean and your employees are helpful whenever I have any questions. Keep up the great Service and I will be here as long as I am in need of storage service."
-- Kristal Kwon of Shisrido Cosmetics
"I have had storage [with] Saf Keep for at least 7 years. I am not in the habit of writing letters but felt the need to write one to your company in regards to the service of Saf Keep. Over the last year I have noticed many changes and one is that the place is so much cleaner and seems to have gotten a new face to it. I feel that your employees have exceptional customer service and are there to help me should I need assistance. Thanks for everything and thanks for making Saf Keep a better place for me and others that depend on you for your service."
-- Gioacchino Perotta
SAN FERNANDO
"I'm a tenant of San Fernando Saf Keep Storage. I recommend this facility to all my friends for a great environment, cleanliness, access, security, and most of all good customer service. I'm completely satisfied with your service. Keep up the good work and maintain good customer service."
-- Boag Rosales
"I rented the first unit at Saf Keep-San Fernando before the doors were actually opened! I've seen many people come and go and they've all been great to me. It's the friendship, the cleanliness and safety of the facility that have kept me a loyal renter all these years. Thanks Saf Keep!"
-- Layne Wooten
GARDENA
"It is a pleasure doing business with Saf Keep Storage in Gardena. This is my first time renting storage and although I have not been a long time tenant at the Gardena location, I would recommend them to my friends. They have a friendly staff, excellent customer service, a clean environment and most important a secure and safe storage facility."
-- Nicole McGilbra