Forms & FAQ
From losing your keys to getting a new phone number to referring a friend to one of our facilities, we’ve got a form for that! Find the form you’re looking for and download it with the links provided below.
Storage Security Forms
Lock Cut Request Form: We know accidents happen and you may lose or misplace your keys. A team member is happy to cut the padlock on your unit for a small fee so you can regain access to your items.
Profile and Account Information
Update Contact Information: Move to a new address or get a new phone number? Update your contact information so you don’t miss out on important communications.
Forgot Tenant Code: If you’ve forgotten or misplaced your tenant code, we’re happy to reprogram a new personal gate code for your storage location.
Credit Card Authorization Forms: Never pay a bill late again by signing up to have your rental payments processed automatically each month.
Paperless Billing Authorization: Save paper and receive electronic invoices via email with our paperless billion option.
Rental Agreement
Intent to Vacate: If your need for self storage is over, use this form to notify you’ll be leaving at least 10 days prior to your move-out date.
Vacated Space Form: Once you’ve left your unit, confirm that you have emptied and cleaned the space and removed your lock.
If you’d like to change your payment due date to a date that is more convenient for you, please see an office associate at your facility for assistance.
Service Forms
Referral Programs: When you refer someone to one of our facilities and they rent a unit, or you rent another unit yourself, you’ll receive a $50 rent credit as our way of saying thank you.
Frequently Asked Questions
Not sure what size you need?
Choosing the size unit is important. Our online size guide can help you visualize how your belongings will fit in your unit before you move in. Check out our size calculator at a specific location for a more accurate size recommendation.