Privacy Policy

SKS MANAGEMENT PRIVACY POLICY

Last updated: August 26, 2023

This Privacy Policy applies to SKS Management LLC and its respective subsidiaries and affiliated companies (“SKS Management,” “SKS,” “We,” “Our,” “Us”). This Privacy Policy explains how we collect, use and share the personal information that we gather on our websites at www.sksmgmt.com, www.safkeep.com, www.selfstoragefinds.com, www.buystoragefinds.com and www.somastorage.com, other micro-sites maintained by our affiliates, and at our physical self-storage locations (the “Sites”). By continuing to use our Sites, you agree to the terms of this Privacy Policy.

Please click the following links to learn more about our Privacy Policy:

Privacy Policy Updates
Information Collection
Information Use
Children’s Privacy
Do Not Track
Promotional Communication
Cookies
Third Party Analytics Tools
Third Party Advertising Tools
Usage Information
Aggregate Information
Disclosure of Personally Identifiable Information
Links to Third Party Sites
Security and Data Retention
Privacy Notice for California Residents
Notice to Users Located Outside of the United States
Contact Us

Privacy Policy Updates

We may need to update this Privacy Policy from time to time. If so, we will post our updated Privacy Policy on the Sites along with a change notice on the Sites. We may also send registered users of our services a notice that this Privacy Policy has been changed. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of these Sites and/or services and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

Information Collection

In certain sections of these Sites, we may require you to submit your personally identifiable information to us, and we may invite you to submit questions, comments and request information. In addition to any personal information that you may voluntarily provide, these Sites collect information using cookies and other third-party tools. Please refer to the sections below on “Cookies” and “Third Party Analytics Tools” and “Third Party Advertising Tools” for more information about the information these tools collect and use.

Due to the nature of some of our services, you may provide us with personally identifiable information that you voluntarily transmit with your communication to us.

The categories of information include:

Contact information, such as name, address, zip code or location, email, telephone number and date of birth.
Online identifiers, such as IP address, cookies, username, and password, driver’s license number.
Professional, employment, or education information, such as copies of your resume or CV and any other information required to verify your qualifications, for recruitment purposes.
Social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Sites and other services (such as apps, tools, payment services, widgets and plug-ins offered by social media services like Facebook, Instagram, LinkedIn, Twitter and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us).
Financial and commercial information, such as credit card information, for paid online accounts, your storage unit number and transaction histories for your storage units.

Information Use

We use your personal information as follows:

To provide you with the services on our platform, which involves self-storage and buying and selling customers’ goods.
To share with third-party marketing partners to provide tailored advertising on our Sites and other websites that you may visit.
To market our products and/or services to you.
To analyze usage on our Sites and improve the services offered.
For market research, project planning, troubleshooting problems.
To provide you with employment opportunities.
For detecting and protecting against error, fraud or other criminal activity.
To enforce our terms, agreements, and policies.
To comply with applicable laws.

Children’s Privacy

We recognize the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither the Sites nor our services are intended for children under the age of 16. We do not target our services or these Sites to children under 16. We do not knowingly collect personally identifiable information from children under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.

California and certain other U.S. state residents may opt out of tracking technologies by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. If you would like us to make the connection between your browser and your account, and you have not yet opted out of sale/sharing your personal information, please visit this webpage.

Promotional Communication

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Us” section below. You will continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

Cookies

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

On the Sites, we use session cookies to make it easier for you to navigate the Sites by remembering your locale preferences and to improve and track the overall experience on our Sites. For the Sites, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on the Sites. If you reject cookies, you may still use the Sites, but your ability to use some areas of the Sites may be limited.

Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Please see our cookie policy for more information.

Third Party Analytics Tools

Beyond the personally identifiable information you voluntarily provide to us directly, we utilize analytics tools including third party technologies, such as Google Analytics, to collect information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across the users of our Sites for our analysis and advertising efforts. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.

Third Party Advertising Tools

We use Google Ads and similar types of technologies to display relevant advertisements to users who have previously visited the Sites. Referred to as remarketing or retargeting, we may utilize previous session information to serve display advertisements to you on the Sites and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display our ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics. We also use Google tools to display advertisements to users based on their inferred interests and demographics.

You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

AddThis Plugin Tools. We also use AddThis social plugin tools to allow visitors to share pages of our websites to their social media and record analytic data to deliver targeted advertising. Please refer to Add This’s Privacy Policy for more information. To learn more about how to opt out of third-party, interest-based advertising enabled by Oracle Data Cloud, including AddThis, visit Oracle’s Opt-Out of Targeted Advertising. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

Usage Information

We automatically collect information about your interactions with the Sites, including information about the device you use to interact with and/or access the Sites, such as: IP address, access dates and times, information about your approximate location (as determined through your IP address), hardware and software information, mobile, computer or hardware device information (e.g., operating system version, Hardware model, IMEI number and other unique device identifiers, MAC address, and device settings), device event information, and crash data. This information allows us to understand how you’ve used the Sites (which may include administrative and support communications with us or whether you have clicked on links to External Web Sites), and other actions you have taken in connection with your use of the Sites. We automatically collect log data when you access and use the Sites, even if you have not created an account or logged in.

Aggregate Information

We may collect and track the total number of visitors to the Sites, the number of visitors to each page of the Sites, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such information for purposes such as analyzing trends, administering the Sites, and to understand how users interact with the Sites.

Disclosure of Personally Identifiable Information

We may provide your personally identifiable information and the data generated by cookies and third party analytics tools and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we engage with G5 Search Marketing, Inc. and GoLocal Interactive to assist us in creating and hosting these Sites and SMD Servers to process online payments.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any investigation, to protect our or our users’ rights or to enforce our terms of use. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which we participate or to a purchaser of all or substantially all of our assets to which these Sites relate.

Links to Third Party Sites

The Sites may provide links to other Web sites or resources over which we do not have control (“External Web Sites”). Such links do not constitute an endorsement by us of those External Web Sites. You acknowledge that we are providing these links to you only as a convenience, and further agree that we are not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

Security and Data Retention

We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. We may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information. However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.

We retain information from or about you for so long as necessary to fulfill the purposes outlined in this Privacy Policy. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

Privacy Notice for California Residents

This section supplements the information provided in the Privacy Policy above and applies only to visitors and users who are residents of the state of California.

If you have questions or concerns about any of the information provided in this Privacy Notice for California Residents, please contact us using the information provided in the “Contact Us” section of this Privacy Policy below.

Personal Information We Collect

For purposes of this section “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include:

information that is lawfully made available from federal, state, or local government records;
de-identified or aggregated information; and
information excluded from the scope of the California Consumer Privacy Act of 2018 (“CCPA”) such as health or medical information covered under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and financial information covered under the Fair Credit Reporting Act (“FCRA”) or Gramm-Leach Bliley Act (“GLBA”).

In the last twelve (12) months, we have collected the categories of personal information described in the table below.

Category	Examples	Collected
1. Identifiers	Real name (such as first name and last name); alias, postal address, unique personal identifier, online identifier, internet protocol (IP) address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.	Yes
2. Customer Records Information	Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	Yes
3. Characteristics of protected classifications under California or federal law	Age (forty (40) years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital or familial status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information), medical conditions, political affiliations or activities, status as a victim of domestic violence, assault, or stalking.	No, except where you choose to disclose to us for employment opportunities/ requests for accommodation
4. Commercial information	Records of products or services purchased, personal property, or other purchasing or consuming histories or tendencies.	Yes
6. Internet or other similar network activity information	Browsing history, search history, information regarding consumer’s interaction with a website, application, or advertisement.	Yes
7. Geolocation data	GPS coordinates or other location tracking information.	Yes
8. Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	Yes
9. Professional or employment-related information	Employer, employment history, resumes and CVs, background checks, and other employment-related information.	Yes
10. Education information	Records maintained by an educational agency or institution that pertain to a student, such as grades and transcripts.	No
11. Inferences	Inferences drawn from any of the categories described above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Yes

The table below describes the sources for each category of personal information we collect, the business and/or commercial purposes for which we use each category of personal information, and the third parties with whom we share each category of personal information we collect.

Category	Sources	Business or Commercial Purposes	Third Parties Shared With
1. Identifiers	Directly from consumers or storage unit facilities Website cookies Website analytics providers	To fulfill specific consumer requests To enhance the website experience For marketing purposes	Website providers Analytics providers Advertising providers Telephone service providers Storage unit facilities
2. Customer Records Information	Directly from consumers or storage unit facilities	To provide services and products to customer To verify customer identity To process online payments	Storage unit facilities
3. Characteristics of protected classifications under California or federal law	Directly from consumers	To provide you with employment opportunities or reasonable accommodation	To government agencies where required by law
4. Commercial information.	Directly from consumers or storage unit facilities	To process online payments	Credit card processors Storage unit facilities
6. Internet or other similar network activity information	Website cookies Website analytics providers	To enhance the website experience For marketing purposes	Website providers Advertising providers
7. Geolocation data	Directly from consumers Website Cookies Website analytics providers Advertising providers	To analyze website traffic For marketing purposes	Website providers Analytics Providers Advertising providers
8. Sensory data	Directly from consumer telephone call recordings	To fulfill your requests For internal training For marketing For analysis	Telephone service providers Analytics providers
9. Professional or employment-related information	Directly from consumers	To provide you with employment opportunities	Indeed Jobs
10. Education information	Directly from consumers	To provide you with employment opportunities	Indeed Jobs
11. Inferences	Website analytics providers Advertising providers	For marketing purposes	Analytics Providers Advertising providers

Your Rights

If you are a California consumer, you have the following rights:

The right to know what personal information is being collected about you.
The right to know whether your personal information is sold or disclosed and to whom.
The right to say no to the sale or sharing of personal information.
The right to access your personal information.
The right to correct inaccurate personal information.
The right, in certain circumstances, to receive a portable format of your personal information.
The right, in certain circumstances, to delete the information you have provided to us.
The right to limit our use of your sensitive personal information.
The right to equal service and price, even if you exercise your privacy rights.

Request for Information and Deletion. California consumers have the right to request, up to twice in a 12-month period, that a business that collects personal information about the consumer disclose to the consumer the information listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information.

(1) The categories of personal information it has collected about that consumer.

(2) The categories of sources from which the personal information is collected.

(3) The business or commercial purpose for collecting or selling personal information.

(4) The categories of third parties with whom the business shares personal information.

(5) The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.

(6) The categories of personal information that the business disclosed about the consumer for a business purpose.

(7) The specific pieces of personal information it has collected about that consumer.

To make such a request, please call us at the following toll-free number [(888) 281-7749] or visit this webpage.

Do Not Sell or Share My Personal Information. California consumers have the right to opt out of the sale or sharing of the consumer’s personal information. To make such a request, please call us at the following toll-free number [(888) 281-7749], contact us at privacy@sksmgmt.com or visit this webpage.

Limiting the Use of Sensitive Personal Information. Residents of California have the right to direct us to use or disclose sensitive personal information only for providing goods or services, or as otherwise minimally permitted under applicable law. We do not use or disclose sensitive personal information for any purpose other than providing our goods and services to you, or as otherwise permitted under applicable law.

Right to Equal Service & Price. You have the right to receive equal service and price, even if you exercise a privacy right.

Verification Process for Exercising Rights. To protect our consumers’ privacy, we verify privacy rights requests to ensure that only you (or your authorized agent) can exercise rights pertaining to your personal information. As part of our verification process, we may request you to submit additional information.

If you are an authorized agent wishing to exercise rights on behalf of a state resident, please contact us using the information at the bottom of this Privacy Policy and provide us with a copy of the consumer’s written authorization designating you as their agent. We may need to verify your identity and place of residence before completing your rights request.

Appeal Process. If we do not decide to act in response to your request to exercise a right, we will provide a timely response detailing the reasons for not taking the action and, depending on your jurisdiction, any rights that you may have to appeal our decision.

Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us using the contact details provided in the “Contact Us” section below.

Notice to Users Located Outside of the United States

These Sites and the services on these Sites are targeted for users in the United States of America only. Any information you enter on these Sites may be transferred outside of your home country to the United States of America, which may not offer an equivalent level of protection to that required of your home country’s data protection laws.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us via email at privacy@sksmgmt.com, by phone at [(888) 281-7749], or use the contact information in the footer of this website.

1939 Harrison Street, Suite 410
Oakland, CA 94612